WE RESPECT YOUR PRIVACY

By using the Seda & Companhia website, the user accepts the Terms and Conditions and the Privacy Policy. This site is not intended for use by persons under 18 years of age.

Our Privacy Policy serves to inform users of the way in which we treat their personal data when they visit the website www.sedaecompanhia.com and also to inform them of their rights and the security measures adopted to protect their data.

Seda & Companhia is committed to ensuring that your privacy is protected, guaranteeing that they will only be used in accordance with this privacy statement.

Seda & Companhia reserves the right to change this policy from time to time, updating this text in accordance with any changes that may be implemented, disclosing them here. For this reason, we recommend that you check this Policy whenever you visit our website.

DATA CONTROLLER

LCMJ, Lda. with registered office at Rua d’Ega, nº28, Castelo Branco, with tax number 517 926 474, is the entity responsible for processing the user’s personal data and guarantees that it is processed in a lawful, fair and transparent manner, in accordance with the provisions of the national legislation in force in this matter and the General Data Protection Regulation – EU Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016.

SCOPE OF THE PRIVACY POLICY

This Privacy Policy applies to data that has been directly provided by the respective owner/user or collected when they access our website. Below is the information required and its effect:

• Personal data: Essential for processing the user’s request made through the forms filled in, and in order to comply with the obligations arising from the applicable legislation and regulations, these being: name (to identify the customer); e-mail address and cell phone (to speed up all communication regarding orders, sending newsletters and promotional and informative e-mails); address (for sending orders and the respective documents and proof of purchase); tax identification number (for billing purposes).
• Customer history: For the purposes of communication, offering products and publicizing promotional or advertising campaigns, we store information on: products purchased; dates of purchase; contacts made with us, respective responses and complaints.
• Browser cookies: We use: functionality cookies, which allow you to use the features of our website, such as the online store; analytical cookies, which allow us to measure and analyze how our customers use the website, in order to improve its functionality and the user experience; preferential cookies, which allow us to store and identify the personal preferences of each user when visiting our website, targeting or advertising cookies, used to display advertisements relevant to the user’s profile. This may include a simple pop-up, or a link in various services we provide. However, you can turn off your cookies in your browser options or by making changes to your antivirus program tools. However, this may also change the way you interact with our website or other websites.

POTENTIAL RECIPIENTS OF YOUR DATA

In order to ship orders, we reserve the right to share shipping data (name, address and telephone number) with the carrier we work with. Users’ personal data may also be disclosed to natural or legal persons in order to process product sales or resolve problems related to product sales.

DATA RETENTION

The personal data collected is processed in strict compliance with the applicable legislation. Personal data will be kept in accordance with the respective purposes and respecting the applicable legal time limits. Therefore, and whenever there is no specific legal requirement, the data will be stored and kept only for the appropriate period and to the extent necessary for the purposes for which it was collected, unless the right to object, the right to erasure or the right to withdraw consent is exercised within the legal limits.

SECURITY AND DATA PROTECTION

In order to prevent unauthorized access or disclosure of customer data, appropriate physical, electronic and administrative procedures have been established to safeguard and protect the information we collect online, restricting access to stored data to employees specifically authorized for this purpose.

DATA SUBJECTS’ RIGHTS

The holder of personal data has the right to: request access to their personal data and all information concerning them; rectify personal data that is inaccurate or incomplete; request the deletion of personal data and the total or partial limitation of the processing of personal data; object to it being used for marketing and/or advertising purposes; the portability of personal data and to receive a copy in a structured, commonly used and machine-readable format.

The data subject can exercise their rights by sending an email to: geral@sedaecompanhia.com, indicating the reason for the request.
If you decide to exercise these rights and one of the personal data provided is your email address, please specify this in your written request, indicating the email address from which you wish to exercise your rights of access, rectification, cancellation and opposition.

OTHER INFORMATION

As the holder of personal data, and in the event of a breach of this data, you have the right to lodge a complaint with the supervisory authority (Comissão Nacional de Proteção de Dados – CNPD, Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa – Tel: 351 213928400 – Fax: +351 213976832 – e-mail: geral@cnpd.pt) and to take legal action.